Degraded Performanc: Configurator Loading Times

Major incident HiveCPQ application
2026-04-12 09:21 UTC · 1 hour, 21 minutes

Updates

Resolved

The degraded performance affecting configurator loading times has been resolved. A database query optimization has been deployed that significantly reduces response times.
No data was affected during this incident. All systems are operating normally.

Thank you for your patience.

April 12, 2026 · 10:41 UTC
Issue

We are currently aware of increased response times when loading and interacting with configurators. Our team has identified the root cause and is working on a fix.

April 12, 2026 · 09:21 UTC

← Back